Hi, how can we help you?

I never received the item I purchased. (AOS)

I never received the item I purchased. (iOS)

How can I get a refund?

My account has been reset/deleted after not logging in for a long time

How can I log into a different account?

How can I change the account linked to?

My Outerplane account was suspended.

My account was suspended due to payment abuse.

I Found a Bug (Error).

I have suggestions or improvements to share.

How do I report a abuser / cheater?

Game Crash

Outerplane is not updating on the iOS (Apple) App Store.

What are OUTERPLANE's minimum device requirements?

Missing Character

An item disappeared from my mailbox.

How do I use coupon?

How do I submit an inquiry?

How do I change my Nickname?

How can I check my unique UID?

Privacy Policy

Operation Policy

MAJOR9 Terms of Service

Custom Rate Up Recruit Probabilities

Supply Module Probabilities

Random Chests Probabilities

How do I use my Service Transfer Code?

I lost or didn’t receive my Service Transfer Code. What should I do?

My Service Transfer Code is not working.

Receive Marketing Information

Receive Night-time Push Notification (21:00 - 08:00)