Because there are many possible reasons why a player may experience a connection error, it's difficult to provide a detailed response immediately.
We would like to suggest that our players attempt the following in order to resolve their connection error:

1. Please restart the WiFi connection on your device and reconnect to it, if you are using WiFi.
2. Reconnect to a more stable WiFi connection.

If the steps above do not solve your connection error,
please send us a screenshot with the connection error message via our [Inquiry] function.