• If you do not have your Service Transfer Code, please check the following options:

  • 1) If you have a STOVE account, please check the [STOVE Transfer Code Confirmation] page.
     STOVE Transfer code page: https://outerplane.game.onstove.com/transfer
    If you haven’t received a transfer code, you can get one after agreeing to the transfer agreement.

  • 2) Please contact Customer Support. To verify account ownership, include the following information when submitting your request:

    1. UID

    2. Nickname

    3. Server

    4. Purchase receipt from the Google Play Store or Apple App Store (screenshot or PDF)

    5. Detailed description (for example: did you never receive the code, or did you lose it after saving it

  • 📌 Important Notes

  • Providing complete information greatly increases the chance of us locating and verifying your account.

  • Without proof of ownership (receipts and account details), we may not be able to assist.