As of October 1, 2025, the service ownership for OUTERPLANE has changed from Smilegate to VAGAMES.
A transfer code is required for Masters who played OUTERPLANE before the service operator change in order to continue playing with their existing account.

1) Masters who started playing OUTERPLANE on or after October 1, 2025

• You can enjoy OUTERPLANE without using a transfer code.

2) Masters who played OUTERPLANE up until September 2025

• If you do not have your transfer code or did not receive one, please contact Customer Support and provide the information below for account ownership verification:

  1. UID

  2. Nickname

  3. Server

  4. Google Play Store or Apple App Store purchase receipts (screenshot or PDF)

  5. Detailed explanation (e.g., whether you never received the transfer code or lost a previously saved code)

📌 Important Notes
The more detailed information you provide, the higher the likelihood that we can successfully verify and confirm your account.
Please note that without sufficient information to prove account ownership (such as receipts and account details), we may be unable to provide further assistance.