• If your Service Transfer Code is not working, please try the following first:

1. Double-check that you entered the code exactly as provided, including letters, numbers, and capitalization.

2. Make sure there are no extra spaces or missing characters when you copy/paste the code.

• If the problem persists or you continue to see an error message, please contact Customer Support and include the following details to help us verify your account quickly:

1. UID

2. Nickname

3. Server

4. Purchase receipt from the Google Play Store or Apple App Store 

5. Screenshot of the error message (if available)

📌 Providing complete information will allow us to investigate more quickly and give you accurate assistance.