If your Service Transfer Code was accepted but you notice that your progress, characters, or items are missing, please contact Customer Support immediately. When submitting your request, include:

  • UID

  • Nickname

  • Server

  • Purchase receipt from the Google Play Store or Apple App Store

  • Screenshots (if available, such as your inventory, character list, or error messages)

📌 The more details you provide, the faster we can verify your account and help restore your missing progress.